frequently asked questions of clients for Sarah Butler Therapies

Who are treatments for

Do you undertake treatments on men?

No, I am a women’s only service.

Getting in touch

How can I get in touch?

You can get in touch:-

What is the best way to get in touch if I want to make an enquiry?

You can get in touch:-

What is the best way to get in touch if I want to make a booking?

By phone if a new client – 07895 431784; any of the below if you’ve been before. Always leave a message and I will returned your call asap.

Arriving for treatments

Do I need to arrive early for a treatment?

For the first visit it is a good idea to arrive about 10 mins early to complete both Consultation and Record Forms required prior to your treatment/s.

However, if you have previously visited, and are having the same treatment again, arriving on time is fine. If having a different treatment the relevant consultation form will need to be completed (which doesn’t take long).

Arriving early

What if I arrive very early for my treatment, i.e. 30mins?

As Sarah Butler Therapies is a home treatment room service, unfortunately, there isn’t any space for you to wait. It is, therefore, advisable to either wait in your car, or go for a walk/refreshment at the Puffin Billy & Tarka trail nearby. 5/10 mins early though is usually fine.

Gift Vouchers

How can I purchase a Gift Voucher?

Either a Voucher can be posted to you to give, or posted direct to the recipient (both 2nd class). Alternatively, an e-Gift-Voucher can be e-mailed to you.

You would need to provide the recipient’s name, the amount you wish to spend, together with your name and address to post the voucher / for accounting purposes (or the recipient’s address if posting direct to them). Payment would be via bank transfer. Once funds are received the Voucher is then sent.

Paying for treatments

How can I pay for my treatments? Do you take credit cards?

I don’t take cards. Payment is by cash, cheque or (most popular) via bank transfer. If paying via bank transfer, payment is made 24 hours prior to treatment to ensure cleared funds are received.

Pamper Parties

I want to make an enquiry about a pamper party / hen / anniversary / large group booking at a venue. How do I go about this?

Please e-mail or phone with the following information:-
• The date of the party.
• The number of ladies having treatments.
• Where your venue is (address with postcode).
• Your contact details – phone No and address.
I can then discuss availability, your requirements, quote for mileage and answer any queries you may have.

Please note, a deposit of £10 per person is required to secure a booking and before any 2nd therapist (if needed) can be booked. The deposit is payable via bank transfer and the balance due 2 days prior to the party, again, by bank transfer.

Are there any other charges?

Yes, for Pamper Parties please note a mobile fee of £20 within a 10 mile radius is charged; if further than 10 miles a fee will be worked out based on distance, time taken to travel, number of therapists and treatments. This is usually a manageable amount and can be split between all ladies in the group.

Facials & Massages

Facials and Massages

Please come make-up and jewellery free.